Claims Management
At Cotgreave, the mission of our Claims Department is to guide our clients through
the claims process with professional, resourceful management toward timely
settlement of losses. We:
- Review coverages available to the policy holder
- Promptly report the claim to the insurance carrier
- Serve as your liaison with insurance company as necessary
- Assist in completing any necessary forms such as:
- State Department of Motor Vehicle Report of Accident
- Driver Statements
- Inventories
- First Report of Injury or Wage Statement
- Follow up on the claim until its completion
- Ensure that fair claims practices are used throughout the process
As part of our goal to provide the highest level of claims service possible to
our customers, the Cotgreave Insurance claims division also provides the
following for you:
- Agency Draft Authority: Our claims office is authorized to settle certain
size claims without having to notify the insurance company until after the check
has already been sent, right from our office, to the policy holder. This results
in faster turn-around time, getting the settlement check in the client's hands
before their bills have to be paid.
- On-line access to NY Workers Comp First Report of Injury can be found
here.
If at any time you have a question or we can be of assistance in any way, please
call us. Our claim service representatives have access to every claim and are
always ready to assist our customers. If you would like to speak with a
particular representative, we have voice mail and return calls promptly. We also
offer a "Claims Survey" for you to fill out if you would like to provide
comments on our claims service.
